RETURN TERMS

We hope you are satisfied with your purchase, but if you need to return the item, please follow our policy:

1. Return Period

• You may apply for a return within 30 days of receiving the item.
• Return requests submitted after this period will not be accepted.

1. Return Conditions

• The item must be in its original packaging, unused and undamaged.
• Please ensure that all accessories, labels, and instructions are returned with the item.

1. Return Process

• Please contact us first via email at alvaro@besayan.store

or by phone at +1 9592190562, explaining the reason for the return.

• We will process your return request within 1–3 business days after receiving it and provide return approval and specific instructions.

1. Return Address
   Please return the item to the following address:
   Besayan LLC
   1208 Victory St, San Juan, TX 78589
2. Refund Policy

• Refunds will be processed within 5–7 business days after we receive and inspect the returned item.
• Refunds will be returned to your original payment account.
• Shipping costs (if applicable) are generally non-refundable unless the return is due to quality issues or incorrect item delivery.

1. Special Circumstances
   Returns may not be supported in the following situations:

• After the return request period has expired
• The item’s condition does not meet the return requirements
• An abnormal situation resulting from failure to follow the return process

1. Contact Us

For any questions, please contact us using the following methods:

Email: alvaro@besayan.store

Phone: +1 9592190562